Returns & Exchanges
At Pancho And Lefty, we want you to be fully satisfied with your high-quality garments. If an item doesn't meet your expectations, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags, labels, and designer seals are still intact and undamaged.
Ship the Package
Affix the provided shipping label or use a tracked courier service to send the package back to our warehouse facility.
Inspection and Refund
Once our quality control team approves the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing